Birthday Theme Customize Cutouts

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

1. Returns You may request a return within [1 or 2 days] of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it. Certain products such as customized, personalized, or digital items are non-returnable. 2. Refunds Once we receive and inspect your return, we will notify you. If approved, a refund will be processed to your original payment method within [8-10 Days]. Please note that shipping costs are non-refundable. 3. Exchanges We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us at [edvetize@gmail.com / 0342-2612526]. 4. Shipping Costs You will be responsible for paying your own shipping costs for returning an item (unless the product was defective or incorrect). We recommend using a trackable shipping service. 5. Contact Us If you have any questions regarding returns or refunds, please contact us at: 📧 [edvetize@gmail.com] 📱 [0342-2612526 Only Messages no Call].

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

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